It has been brought to our attention that the sales pitch at the Garza Blanca in Puerto Vallarta, Mexico has an extremely pressured sales pitch that has been condemned by many holidaymakers that have been caught up in the presentation at the timeshare resort. The clients are ‘wooed’ in to the pitch with offers of discounted excursions, free transfers from the airport and free breakfast on the day of the pitch on site.
The presentation is sold to the client as a 75-minute pitch, where the client is taken away from their resort to the Garza Blanca timeshare complex. The transportation is laid on by the sales deck in the resort, and on arrival the clients are greeted and offered a lovely breakfast at the resort. Thus far, so good. However, this is where the promises start to go sour. One client writes in their review of the resort
‘After that, all the fun was over. After pitching us on a 30-year plan which we had no plans on purchasing we politely said no thanks.’
They go on to explain that the sales rep that was presenting the timeshare property, was very nice, but very pushy. The couple liked the tour of the Garza Blanca, saying the grounds were lovely and the penthouse that they were shown around was ‘immaculate’, but they were not convinced enough to take on the ‘life sentence’ of the vacation property.
The couple kindly refused the offer at the first hurdle, but this was not accepted by the rep, who then called his line manager over to continue pitching to this said couple. The manager made
It has been brought to our attention that the sales pitch at the Garza Blanca in Puerto Vallarta, Mexico has an extremely pressured sales pitch that has been condemned by many holidaymakers that have been caught up in the presentation at the timeshare resort. The clients are ‘wooed’ in to the pitch with offers of discounted excursions, free transfers from the airport and free breakfast on the day of the pitch on site.
The presentation is sold to the client as a 75-minute pitch, where the client is taken away from their resort to the Garza Blanca timeshare complex. The transportation is laid on by the sales deck in the resort, and on arrival the clients are greeted and offered a lovely breakfast at the resort. Thus far, so good. However, this is where the promises start to go sour. One client writes in their review of the resort
‘After that, all the fun was over. After pitching us on a 30-year plan which we had no plans on purchasing we politely said no thanks.’
They go on to explain that the sales rep that was presenting the timeshare property, was very nice, but very pushy. The couple liked the tour of the Garza Blanca, saying the grounds were lovely and the penthouse that they were shown around was ‘immaculate’, but they were not convinced enough to take on the ‘life sentence’ of the vacation property.
The couple kindly refused the offer at the first hurdle, but this was not accepted by the rep, who then called his line manager over to continue pitching to this said couple. The manager made several adjustments to the payment plan to try to convince the couple that this was an offer not to be refused. To which they prevailed to say ‘no’. This happened time and time again with two other managers coming to the table giving better and better offers, all to be accepted on the day.
The couple stood their ground, saying that it ‘beating each boss likened to winning levels on a video game‘ and finally left the resort at three in the afternoon after spending a full 5 hours at the resort. A far cry from the 75 minutes that they were promised to be there. They did get the discounts on the excursions that they were promised, but the transfer back to the airport never arrived. This couple have advised others to stay well away from the resort unless they are specifically looking for a thirty-year tie!
This is another real shame for the reputation of timeshare, pressured sales are still occurring, if this couple had not stood their ground, they could have ended up with a huge commitment that they really did not want. Unfortunately, these sales decks ruin a beautiful resorts reputation. Please always be aware that when an offer of a ‘free lunch’ is given, there is no such thing. If you are offered to go for a sales presentation, it will be just that, they are trying to get money from you.
Please get in touch with us if you have had a similar experience or have already signed on the dotted line and have now realised that you have made a mistake. We will provide you with the most up to date advice on timeshare legislation.
For more information regarding this article or assistance in any other timeshare related issues please contact the TCA on 01908 881058 or email: info@TimeshareConsumerAssociation.org.uk