A scam warning to ex Diamond Resorts Europe owners

February 21st, 2024

The number one inbound call topic to TCA at the moment surrounds scam companies calling ex Diamond owners and trying to put the fear of God into them. Due to the amount of calls we receive it appears that Diamond Resorts Europe may have suffered a fairly large data breach, in other words, personal data […]

Timeshare USA – Diamond/Hilton Transitions, does it work?

February 16th, 2024

First off, it’s refreshing that any developer takes the subject of exiting a timeshare head on and makes steps to allow application to exit. The transitions scheme came about in 2016 when the Arizona Attorney General’s office reached a settlement requiring Diamond to establish a relinquishment program. Arizona timeshare owners who met certain basic criteria […]

Dispute Resolution Contract Services – Hilton Diamond scam

December 13th, 2023

News has reached us of yet one more supposed company peddling the Hilton Diamond scam. Rather than TCA outlining the approach we will leave that to the words of our enquirer: “I was cold called by a company called Dispute Resolution Contract Services at Abbeygate Business Centre, Luton. They claimed to be acting on behalf […]

Gordon Samuels Ltd – Yet another Diamond scam

October 11th, 2023

News has reached us of yet another cold caller using the Hilton Diamond takeover as the reason for the call. The usual scare story of ex Diamond owners being told they are racking up debts for unpaid maintenance fees now that Hilton has taken over Diamond Resorts. All of this is of course lies; however […]

Diamond Resorts – Foiling the scammers with evidence

June 21st, 2023

Once again we visit the current scam of trying to persuade former timeshare owners, that despite them exiting their timeshare correctly with the developer, they will still be liable for the back maintenance not paid. The first part of the lie surrounds the fact that the victim is still on the register of timeshare owners, […]

Timeshare USA – Diamond at it again

March 31st, 2023

Today we will keep this article short and sweet. In the past, we have reported on a number of occasions that Diamond Resorts, recently acquired by Hilton Grand Vacations, are not backward in coming forward in filing lawsuits against exit companies for, amongst other things, Tortious Interference. Well, they’re at it again. Recently a suit […]

Diamond Resorts lying? – Certainly not

September 12th, 2022

An all too common sad tale came to our attention recently. A former timeshare owner with Diamond Resorts Europe decided in 2014 that enough was enough. The maintenance fee for the timeshare owned, originally purchased with Grand Vacation Club in 2002 which then morphed into Sunterra and then into Diamond Resorts had risen from £395 […]

Hilton Diamond acquisition change in points structure

April 11th, 2022

Following the acquisition of Diamond Resorts by Hilton Grand Vacations the first noticeable difference has been announced in the form of an adjustment to the points required for HGV members to book into former Diamond resorts. In essence this is just an accounting exercise in order to bring the numerical Hilton points in line with […]

What’s in store for Diamond Resorts?

March 12th, 2021

The big news this week is that on the 10th March it was announced that Hilton Grand Vacations (HGV) to Acquire Apollo’s Diamond Resorts. Hilton Grand Vacations Inc. is acquiring Diamond Resorts International Inc., the time-share company owned by Apollo Global Management Inc., in a stock deal with an equity value of about $1.4 billion, according to a statement Wednesday. […]

Another judgement against Diamond

January 11th, 2021

In recent years a number of timeshare management groups have tried to hide behind the fact that, despite where the timeshare was sold, the contractual jurisdiction is not in fact where the contract was signed but somewhere else. The major reason for this is to avoid any repercussions that could occur in the future, if […]

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