Are you a Diamond Resort International Owner? Have you recently been contacted by TEXT message to query your satisfaction with your existing holiday membership? In recent weeks we have been hearing from worried Diamond members regarding a random text message they have received completely out of the blue.
The message in question originates from a UK mobile number 07740588468 and after further investigation it has been uncovered that the number is an O2 untraceable telephone number, detailed below is the content of the suspicious text message:
Hi Mr & Mrs XXXXXXX
It’s Jonathan here, I work on behalf of a specialist litigation team here in the UK and We are in the process of tracing clients who have had dealings with various Holiday Ownership companies.
It is important to say that we do not buy or sell any type of holiday ownership.
The reason for this message is due to the recent changes in the Law many contracts signed with such companies are now illegal, therefore making them null and void, This means you may well be able to claim back the full purchase price of what you own.
Do you still own anything such as timeshare or holiday ownership??
Did you purchase or upgrade in Spain after January 1999??
Have you switched to Fractional Ownership??
Due to rulings by Supreme Court the law has been Strengthened to protect YOU the consumer.
If you made any payment for your ownership within the 14 day cooling off period or even had a finance agreement arranged by the sales staff on the day you signed the contract, this will make the contract illegal and you are entitled to have them cancelled and get your money back.
Other changes are if the contract is in perpetuity or a period of more than 50 years, this also entitles you to a claim.
Another change in law is that points or floating week’s systems have also been declared illegal, as you are not guaranteed availability in the same way as the fixed week system.
Do you own with Diamond resorts who have just announced yet another take over, are you worried about man fee increases again?
Do you fall into any one of these categories?
If so just reply back “YES” and myself or another advisor will be glad to contact you with some advice regarding your situation and how we proceed to make a claim and put you on the right track to getting all your money back.
Kind Regards
Jonathan
This telephone number is also linked to a Facebook page https://www.facebook.com/mrpea.jonathan?hc_location=ufi which shows NO information at all as to who the company is or where they are based. Many confused members have taken to timeshare forums and Facebook to discuss with fellow Diamond owners what to think of the whole situation.
From the information gathered it is possible that this is a disgruntled ex-Diamond employee who may have procured members data before leaving the company and is now using this to create an animosity between owners and Diamond Resorts due to sour grapes on their termination.
Although the legal information in the text provided is accurate you still have to be wary. We at TCA recommend being severely vigilant when dealing with any unsolicited calls, emails or messages you may receive from any companies you have not approached yourself.
For more information regarding this article or assistance in any other timeshare related issues please contact the TCA on 01908 881058 or email: info@TimeshareConsumerAssociation.org.uk