Important Factors to Note:

You must have Entered into a Contract

For these new rights to redress to apply, you must have entered into a contract/ commitment/agreement etc.

This is different from the rest of the regulations where it is enough to show you took some other kind of transactional decision, like going into a shop because of a misleading ad in the window.

Misleading Action must be a Significant Factor

If you entered into a contract as a result of a misleading action/ in-action or aggressive selling, you will need to show that this was at least a significant factor in your decision to enter into the contract.

Misleading omissions are not covered

These new rights to redress do not apply to misleading omissions.

For more information regarding this article or assistance in any other timeshare related issues please contact the TCA on 01908 881058 or email: info@TimeshareConsumerAssociation.org.uk