Further to our article on Monday 16th October, in which we thank all of our contributors for their input.  We are happy to publish a letter that we have received from the Chief Executive of the RDO in respect of information updates, and an article that the TCA published in 2016; which had incorrect information in it.

Off the back of this, we are more than happy to publish the part of the code of conduct of RDO direct relinquishments, specifically to those aged over 70 years that are looking to relieve themselves of their timeshare for various reasons.  The RDO code was last published in 2014, and states specifically:

“In the event of the death of a joint owner, the surviving owner can surrender their timeshare if they wish and additionally, the beneficiaries of a will are not obliged to take on the timeshare if they do not wish to do so”

Therefore, this states that a timeshare will no longer need to be passed on to next of kin on death, and it no longer needs to be a burden to a surviving owner, which is reasonable.  The pressure has been taken off this party after already losing a loved one, they are not then expected to find a friend to holiday with.  And if desired are able to relinquish it.

Another point on their code of conduct relates to long term illness:

“If a sole owner or either of the joint owners is suffering from a long-term illness that prevents them from travelling to their resort for the foreseeable future, the timeshare interest may be surrendered.”

This is another weight off of an owners’ mind when they are already suffering from the stress of hospital visits and restricted health.

So, we can confirm it is not always the case that age is a requirement for the relinquishment of a timeshare property.  Clients may be over 70, in full health, at which point they would be required to fulfil their contract with their resort.

The letter correcting the information we published that we have been sent by Paul (CEO of RDO) can be read in full here!

RDO surrender email    RDO surrender email

The resorts that are renowned for being sympathetic with the above terms are:

Absolute World

Albori Vacaciones SL

Anfi Sales S.L

Azure Resorts Ltd

Baker & Hostetler

Brian Folley

Cala Pi Maintenance SL

CLC World Resorts & Hotels

Club El Beril

Club Leisure Group

Club Melia

Colin Jenkins

Confused About Timeshare

Connex UK & Ireland Ltd

CTG Marketing & Sales

Dial an Exchange Ltd

Diamond Resorts International

Dom Pedro Hotels

Enduria Trav SL

First National Trustee Company Ltd

First Resorts

Flagship Consulting Ltd

Generator Systems


Guy Williams Layton


Hilton International Grand Vacations Company

HMC Funding

Holiday Club Resorts

Holiday FM Ltd

Hutchinson & Co Trust Company Ltd

ICE Europe Ltd


Interval International

Jose Maria Rocabert Marcet

Karma Royal Group

KPMG Cyprus


Legis Rechtsanwaite AG

Leisure Management Plus Europe SL

Liberty Connections Ltd

Lizarza Abogados

Marketing and Promotions Ltd

Marriott Vacation Club Europe

MLS Lawyers & Solicitors SLP

Olympus Marketing Ltd

Orange Lake Country Club Inc

Paradise Resorts Cyprus Ltd

Pearly Grey Ocean Club

Peninsular Club at La Manga Club Resort

Pestana Resorts

Porto Azzurro Resorts

Porto Bay Hotels and Resorts

RCEH Holiday Trust Company Ltd


Richvale Ltd

Robin Mills

Seasons Holidays plc

Shawbrook Bank Ltd

Silverpoint Vacations SL

Sovereign Travel & Leisure Group plc

Stallos AE

Thomas Westcott Chartered Accountants


TrackResults Software

Travel & Leisure Group

VRI Europe Ltd

Worldwide Group of Companies Ltd

Posted on: October 18, 2017

For more information regarding this article or assistance in any other timeshare related issues please contact the TCA on 0203 519 3808 or email: info@TimeshareConsumerAssociation.org.uk

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